Terms and Conditions
Last updated: April 2026
1. Introduction
These Terms & Conditions govern the services provided by Isaac Davis, trading as Logos Coaching, including services delivered directly or through approved associate coaches (“Logos Coaching”, “we”, “us”, “our”).
These terms apply to coaching, workshops, speaking engagements, digital resources, and related services provided through our website or by direct agreement.
By booking, purchasing, or engaging with our services, you agree to these terms.
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2. Business Details
Sole Trader: Isaac Davis
Trading Name: Logos Coaching
Contact Email: info@logoscoaching.co.uk
Website: logoscoaching.co.uk
A contact address may be provided upon reasonable request where required.
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3. Our Services
Services may include:
• One-to-one coaching
• Group coaching
• Workshops and facilitation
• Speaking engagements
• Online sessions
• Digital resources
• Organisational development services
• Other related professional services
All services are subject to availability, suitability, and agreement.
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4. Coaching Scope and Disclaimer
Coaching is a professional developmental service intended to support reflection, growth, decision-making, behaviour change, and meaningful progress.
Coaching is not therapy, counselling, psychiatric care, crisis intervention, legal advice, financial advice, or medical treatment.
We do not diagnose or treat mental or physical health conditions.
If specialist support is appropriate, we encourage clients to seek a suitably qualified professional.
No specific personal, business, financial, or psychological outcome is guaranteed.
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5. Consumer Rights
Nothing in these Terms & Conditions removes or restricts any rights you may have under applicable UK consumer law.
Where you are purchasing services as a consumer, your statutory rights remain unaffected.
We aim to act fairly, transparently, and in good faith in all client relationships.
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6. Online and Distance Bookings
Where services are booked online, by email, or remotely, important booking information will be provided before purchase or confirmation where applicable.
This may include:
• Service description
• Pricing
• Payment terms
• Session format
• Duration
• Cancellation terms
• Next steps
Where applicable under consumer law, cancellation rights will be respected.
If a client requests services to begin within a statutory cancellation period, they may be asked to provide express consent for work to begin earlier.
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7. Booking and Payment
Services must be booked in advance.
Payment terms will be confirmed at the time of booking.
Depending on the service, payment may be:
• Paid in full upfront
• Paid by agreed instalments
• Invoiced in advance
• Subject to a deposit
Bookings are confirmed once payment terms are accepted and any required payment has been received.
Failure to make agreed payments may result in suspension, postponement, or cancellation of services.
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8. Pricing
All prices are listed in GBP unless otherwise stated.
We reserve the right to update pricing at any time. Confirmed pricing for an agreed booking will be honoured unless otherwise agreed in writing.
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9. Cancellations, Rescheduling and Refunds
For one-to-one coaching sessions, we ask for at least 24 hours’ notice for cancellations or rescheduling requests.
Where sufficient notice is given, sessions may be rearranged subject to availability.
Late cancellations, missed sessions, or non-attendance may be charged in full.
For programmes, deposits, workshops, speaking engagements, or organisational bookings, separate cancellation and refund terms may apply and will be confirmed in writing.
Where refunds are issued, they will be processed within a reasonable timeframe.
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10. Confidentiality
We treat client conversations with care and confidentiality.
Information shared during coaching will not be disclosed to third parties unless:
• Required by law
• There is a serious risk of harm to you or others
• You have given explicit consent
• It is necessary for lawful safeguarding reasons
Where associate coaches or team practitioners are involved, appropriate confidentiality and data handling standards will apply.
For commissioned organisational work, confidentiality boundaries will be clarified in advance.
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11. Data Protection and Privacy
We are committed to handling personal data responsibly and in line with applicable UK data protection law.
Details of how personal data is collected, used, stored, and protected are set out in our Privacy Policy.
By using our website or services, you acknowledge that certain trusted third-party providers (such as scheduling, payment, website hosting, or email systems) may process data on our behalf.
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12. Client Responsibility
Clients remain responsible for their own decisions, actions, wellbeing, and outcomes.
Coaching is a collaborative process. Outcomes depend on many factors, including context, commitment, timing, and action taken between sessions.
Clients are encouraged to communicate openly and engage honestly with the process.
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13. Workshops, Speaking and Organisational Work
For workshops, speaking engagements, and organisational services, a separate proposal, quote, or written agreement may set out:
• Scope of work
• Dates and times
• Fees
• Delivery format
• Attendee numbers
• Travel requirements
• Preparation responsibilities
• Materials
• Cancellation terms
Where a separate written agreement exists, that agreement will take precedence for that booking.
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14. Associate Coaches and Delivery Partners
From time to time, services may be delivered by approved associate coaches, facilitators, or specialist partners working in alignment with Logos Coaching standards.
All such practitioners are expected to meet appropriate professional, ethical, and confidentiality requirements.
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15. Equality, Respect and Accessibility
We aim to provide services in a respectful, inclusive, and accessible manner.
We do not tolerate unlawful discrimination, harassment, or abusive behaviour.
Where reasonable adjustments are requested and practicable, we will seek to support accessibility needs.
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16. Intellectual Property
All Logos Coaching materials, frameworks, branding, written content, and resources remain the intellectual property of Logos Coaching unless otherwise agreed in writing.
Materials may not be copied, reproduced, distributed, or commercially reused without permission.
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17. Insurance
We maintain public liability insurance appropriate to the nature of our services.
Additional insurance arrangements may be reviewed and updated from time to time as the business develops.
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18. Complaints
If you are unhappy with any aspect of our services, please contact us at info@logoscoaching.co.uk in the first instance.
We will aim to review concerns fairly and respond within a reasonable timeframe.
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19. Force Majeure
We shall not be liable for delays or failure to perform obligations where caused by events beyond reasonable control, including illness, technical failure, internet outage, severe weather, travel disruption, or other unforeseen circumstances.
Where possible, alternative arrangements will be offered.
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20. Limitation of Liability
To the fullest extent permitted by law, Logos Coaching shall not be liable for indirect, incidental, or consequential loss arising from the use of our services or website.
Nothing in these terms excludes liability where it cannot legally be excluded.
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21. Website Use
We aim to keep the website accurate and available, but do not guarantee uninterrupted access or error-free content at all times.
Website content is provided for general information only and does not constitute professional advice.
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22. Governing Law
These Terms & Conditions are governed by the laws of England and Wales.
Any disputes shall be subject to the jurisdiction of the courts of England and Wales, unless otherwise required by applicable law.
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23. Changes to These Terms
We may update these Terms & Conditions from time to time.
The latest version will always be published on this website.
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24. Contact
For questions regarding these Terms & Conditions: